Staff Outsourcing in UAE 2024

Staff outsourcing solutions in the UAE offer a wide range of benefits to businesses. By providing expert personnel in different areas, they allow companies to fill vacancies, complete projects, and manage growth. Without a doubt, it is one of the best options if you have some shortcomings in certain activities or if you simply want to complete projects efficiently.

In this article, we will show you what is outsourcing in staffing examples. Likewise, you will learn why companies commonly resort to this type of service to improve some business aspects.

Types of Staff Outsourcing

Staff Outsourcing Solutions in UAE

If you want to know what is outsourcing in simple words? Before starting to know the types of outsourcing, we will establish this point. In this case, it is a commercial practice in which a company hires an agency expert to perform certain services. These have to do with activities that the employees or teams of the company carry out internally.

Generally, companies hire this type of agency to reduce costs in a particular process. This type of service involves several aspects of a business, facilitating and optimizing each of them. For example, companies hire Staff Outsourcing Solutions in the UAE to provide them with both a basic and professional workforce.

People /Professional Outsourcing

A company can choose to outsource professionals, that is, experts who perform special tasks. In addition, this type of outsourcing can cover a wide range of services, from the simplest to the most complex, such as accounting. Some benefits that professional staff outsourcing services offer include:

  • Costs reduction. In the long term, it can save costs because outsourcing is cheaper than hiring employees in certain areas.
  • Easy access to services. You can find a suitable agency for outsourcing easily, due to the number of existing agencies.
  • An important advantage is that you can find specialists in particular activities with experience and knowledge that you probably do not have in your company.

Business Process Outsourcing

Another service offered by Staff Outsourcing Solutions in UAE is related to business processes. This type of service, known as BPO, is the most common in the business world, not only locally, but internationally. This way, you can outsource some business processes to these professionals so that you can focus your efforts on business growth.

However, if you want to know what is an example of outsourcing? We offer you some of them below:

Outsourcing examples of BPO (Customer Service)

We can think of a company in charge of carrying out online commerce activities, and that needs personnel to manage customer service. In this case, they require this service to manage a chat and provide email assistance. Thus, with outsourcing, they can delegate these tasks to professionals while they handle the business activities.

Thus, some of the activities that outsourced customer service experts can perform include the following:

  • Telephone assistance. As their name implies, they handle all aspects of customer support over the phone.
  • Help via email. Very common today, this service allows you to assist your clients by email.
  • Online chat. With this service, customers can interact with your business, asking questions and getting answers in real time.
  • Help desk software. This is a more modern option so that customers can resolve their doubts and concerns.

Outsourcing examples of BPO (account management)

In this case, a logistics company hires Staff Outsourcing Solutions in UAE to manage its accounts. Thus, with this service, the said company can obtain the management of its accounts receivable and attention to the related aspects. The tasks that this type of specialist can offer you are the following:

  • Management of accounts receivable. This will allow your company to closely track accounts and pay them on time.
  • Manage invoice disputes. Account management specialists will help you resolve any issues with any invoices.
  • Analysis of invoices to pay. In this case, it allows your business to check each invoice to determine if you need to pay it.

Project Outsourcing

If you are wondering, What is employee outsourcing? but in the case of projects, this involves hiring specialists to complete specific projects. Furthermore, they can be both small and large-scale projects, carrying out simple or complex tasks.

The benefits you can get by hiring contractors for this chaos are as follows:

  • Outsourcing makes it possible to find a wide variety of personnel with diverse skills more quickly. This way, you can use them for any type of project that you need to complete in the shortest time possible.
  • Once the project is finished, you can simply do without outsourcing services easily until you need them again.
  • Complete projects quickly. The professional experience you gain from outsourcing will allow you to complete your projects in less time than scheduled.

Some of the most common projects in which Staff Outsourcing Solutions in UAE are used are the following:

  • Web design and development
  • Marketing campaigns
  • Graphic design
  • Data entry and processing
  • Design and development of products

Therefore, there are a wide variety of services that you can take advantage of to complete your projects efficiently.

IT Outsourcing

As the name suggests, this service is outsourced by companies to cover their information technology or IT needs. These specialists can work with your company on simple tasks, such as maintenance and support to technology infrastructure management. The outsourcing staff job description in this area includes the following:

  • Technical support. Customers can lean on these specialists for help and advice in using technology for the benefit of the company.
  • Software management. This way, your company can get a software creation and maintenance service for specific tasks with the best technology.
  • Management of technological infrastructure. This service includes the configuration and maintenance of computers, servers, and other hardware.

Why Companies Opt for Staff Outsourcing

Now that you have seen the outsourcing definition and examples, you may notice that it can be very important for many companies. In this way, specialist subcontracting agencies have the appropriate personnel and systems to carry out impeccable, quality work. Therefore, companies can trust that the contracted activities will have the desired result thanks to the professionals working with you.

In addition, they may complete assigned tasks within their business or at appropriate off-site facilities. Additionally, you can find a wide variety of outsourced services, which allows you to satisfy any operational need simply. You can also choose to meet the specific needs of a department or even the entire department (Human Resources, Payroll, and more).

Likewise, you can hire Staff Outsourcing Solutions in the UAE from both large and small companies. In any case, it means entrusting your operations to experts, which saves time and money, and other benefits. Therefore, some reasons for contracting an outsourcing company in the country are detailed below:

  • Generally, companies outsource individual or complete services to save costs, be more efficient, and optimize processes.
  • Furthermore, they know that the experience of their suppliers allows them to carry out the activities in the best possible way, thanks to their experience.
  • Hence, these specialists manage to fulfill the aforementioned purposes because they focus their efforts on specific tasks. In this way, they can do it much faster, with greater precision, and quality, and in less time.

Thus, businesses in the UAE commonly hire suppliers because it allows them to focus on other aspects of their business. Therefore, the contracting company can obtain advantages that will allow it to be more competitive in its respective areas.

Evaluating the pros

There are outsourcing employees advantages and disadvantages, which you must evaluate and determine the impact on your business. We begin by pointing out what the benefits of outsourcing are we will detail below:

Reduction of operating costs

  • The outsourcing process allows companies to save costs because they can find cheaper labor.
  • Outsourcing also allows companies to minimize the time they must spend on administrative tasks, allowing them to do the most important activities.

Focus on critical areas

  • Getting specialized staff with Staff Outsourcing Solutions in UAE helps improve quality. This is due to the ability to find specialists in areas with greater professional demands simply and faster.

Access to a rich talent pool

  • You have easy and simple access to qualified talent to perform a wide variety of tasks in your company. In this case, this will help you in expanding your business to new markets and even new countries.

Cons of Outsourcing Employees

As you saw from the outsourcing staff meaning, the process involves third parties working in your company. In addition, there are other challenges that you may have to face, such as those we will detail below:

Legal and security challenges

  • There are potential security risks when we talk about working with third parties in your company, such as information leaks. However, this does not mean that you should distrust all outsourcing agencies. Therefore, it is about outsourcing personnel managing certain aspects, but not directly with the main activities of the business.
  • In the same way, you will have to share sensitive information about your employees in some cases (payroll).

Payroll and benefits management

With outsourcing, you will need to renew contracts periodically, as they are for very short periods. In this case, it can be a somewhat complex process, depending on the previous service process.

Role of PEO in Employee Outsourcing

When we talk about What is the meaning of outsourcing staffing? We mean that it is a service to find personnel for specific tasks through a third party. In the case of a PEO (Professional Employment Organization ) is an organization that offers Human Resources services.

Additionally, as it is an agreement known as co-employment, it performs administrative tasks, which include:

  • Employee management
  • Payroll and benefits administration

Nevertheless, these types of organizations offer varied services, which you can hire individually or together. Additionally, as with Staff Outsourcing Solutions in UAE, a PEO can help you grow your business. Additionally, you will have the assurance that specialized professionals handle the administrative aspects of your company.

PEOs offer comprehensive services directly related to Human Resources, which may include personnel management. The most relevant services are the following:

Payroll and tax filing

A Professional Employer Organization can handle the payroll of a company and can even handle the taxes of your business. Likewise, in employee management, you can integrate payroll with the attendance and service time of your employees.

Talent management

Like employee outsourcing companies, a PEO offers services related to talent acquisition in the United Arab Emirates. This includes hiring permanent or temporary employees, as well as training and performance management programs.

Benefits management

Through the co-employment relationship with the PEO, you gain access to some benefits for your employees such as:

  • Health insurance
  • Dental care
  • Retirement benefits

In addition, this organization is in charge of registering its employees for these benefits and managing everything related to them.


As part of the advantages of working with a PEO, your company can fully comply with all legal requirements. In this way, you keep your company away from fines or sanctions for non-compliance, especially in countries where you do not strictly know the local laws. These legal areas where you can receive help are the ones we will show you next:

  • Payroll Tax Law
  • Reporting requirements
  • Unemployment insurance
  • Compensation of employees
  • Hiring
  • Human Resources Compliance

Therefore, they cover many aspects that Staff Outsourcing Solutions in the UAE do not cover.

Human resources support

A PEO service can cover the entire HR department of companies across various industries in the UAE. However, they can also advise the internal department or the person in charge of it in your company.

Staff Outsourcing Solutions in UAE


Staff Outsourcing Solutions in UAE provide comprehensive benefits to companies, including:

  • Cost savings
  • Faster project development
  • Access to global talent
  • Access to technology

Additionally, through these services, you can focus on your core business and expand locally or globally. However, you should also consider the negative aspects that, if you align yourself with the right provider, you can solve. Therefore, if you want to clarify your doubts and obtain more information or advice, contact us.


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